Autonomous AI Commerce 1-Minute Issue Resolution 24x7 WhatsApp Agent ChatGPT Plugin Live

Autonomous AI for Every Stakeholder in Local Commerce.

From conversational shopping directly inside ChatGPT to intelligent autonomous agents for Shoppers, Merchants, and Parcel Partners — powered by 24x7 WhatsApp support resolving customer issues in under 1 minute.

Try ChatGPT Plugin Chat on WhatsApp (24x7) Explore AI Agents ↓
< 60s
Avg. Resolution Time
24x7
Zero Hold Time
3 Roles
Shopper, Merchant, Courier
Shopper AI Assistant
● Live Model
"Find me whole grain bread and fresh dairy milk from stores near Mango, Tatanagar with instant delivery."
Running Tool: SearchProducts(locality="Mango", category="Groceries")
⚡ Results found in 0.4s across 2 nearby stores:
🛒 City Supermart (0.6 km): Harvest Gold Bread (₹45) • Amul Milk 1L (₹56) — In Stock
🛵 Estimated delivery: 22 mins
+ Add to Cart & Checkout →
"Can you track my previous order #ORD-7291?"
Tool: TrackParcel(order_id="ORD-7291")
🛵 Courier partner Ramesh is 800m away on NH-18. Delivery expected in 5 minutes!
OpenAI Ecosystem

Shop Your Real Local Stores Directly Inside ChatGPT.

Shopper Platform bridges OpenAI's state-of-the-art language models directly with neighborhood retail inventories. You don't have to open separate search engines or browse dozens of store apps—simply chat with ChatGPT.

Live Product Feed & Pricing

Direct integration with Shopper's real-time SKU catalog ensures up-to-the-minute prices, stock availability, and retailer discounts.

Hyperlocal Store Discovery

ChatGPT understands your neighborhood and matches items against verified physical shops located within minutes of your doorstep.

Frictionless Shopping Basket Handoff

Build an entire recipe basket or monthly grocery checklist conversationally, then transfer it directly to your cart in one tap.

Open Shopper ChatGPT Plugin Browse Web Marketplace
ChatGPT Plus / Team
Enabled: Shopper Platform Plugin
Connected
User:
"I'm making Biryani tonight for 6 people. Find all necessary spices, basmati rice, and ghee from the closest stores with instant delivery in Tatanagar."
Shopper Platform Plugin called: get_local_ingredients(recipe="Biryani", servings=6)

Here is the curated basket from Gupta Grocery & Spice Corner (0.4 km away):

  • Daawat Super Basmati Rice 1kg • ₹145
  • Everest Shahi Biryani Masala 50g • ₹48
  • Amul Pure Ghee 200ml • ₹125
  • Whole Cardamom & Cloves Pack • ₹60
Total: ₹378 (Free Delivery) Add to Shopper Cart →
Authenticated via OAuth 2.0 & OpenAPI 3.0 Standard Feed
WhatsApp Support Copilot

Support That Solves Issues in 1 Minute, Not 24 Hours.

Tired of filing a ticket and waiting two days for an email reply? Our WhatsApp AI agent has real-time tool access to execute platform tasks on the spot, 24 hours a day, 7 days a week.

Under 60 Seconds Average Resolution
Instant tool executions instead of ticket back-and-forths

When you message our WhatsApp bot, you aren't talking to a canned script. You're talking to a Gemini-powered autonomous agent equipped with verified API tools that can execute database lookups, cancellations, address changes, and tracking inquiries immediately.

Automated Role Resolution & Switching
One WhatsApp number for Shoppers, Merchants & Drivers

Our system automatically recognizes whether your phone number is tied to a Shopper account, a Merchant store, or a Parcel Partner driver. If you have multiple accounts, interactive buttons or the /switch command let you toggle roles effortlessly.

Multimodal Vision: Photos, Receipts & Barcodes
AI understands images directly inside the chat

Did an item arrive damaged? Upload the photo directly in WhatsApp. Merchant adding new products? Send a picture of the supplier invoice. The agent inspects the image visually to authenticate refunds or extract product data.

Seamless Human Escalation
Safety net with human agent handoff

For sensitive edge cases, the AI agent uses the built-in EscalateConversation tool to seamlessly hand over the transcript and context to human operations supervisors without losing a beat.

Message Us on WhatsApp (+91 916573131392)
Comprehensive Ecosystem

Autonomous AI Agents Built for Every Role

Unlike single-purpose bots, Shopper Platform deploys dedicated autonomous AI agents tailored with specific tooling for every stakeholder in the commerce cycle.

For Shoppers

Market AI Copilot

Your personalized local concierge. Finds items nearby, verifies live stock, builds smart shopping lists, calculates delivery estimates, and resolves support requests on demand.

Native Agent Tools:
SearchProducts GetMyOrders CancelOrder AddToCart ManageShoppingList TrackParcel GetReturns
Learn About Market App →
For Merchants

Merchant Store Copilot

A virtual store manager on WhatsApp and web. Update stock via simple text or photos, query daily revenues, track active customer orders, and manage store open/close controls.

Native Agent Tools:
AddSkus UpdateSku GetMyInventory GetMyOrders GetMySummary SetOnlineStatus SetShopControls
Learn About Merchant App →
For Parcel Partners

Parcel Courier Copilot

Keeps riders on the road instead of filling forms. Update delivery milestones via WhatsApp, lookup customer drop addresses, verify earnings, and get help in emergencies.

Native Agent Tools:
GetMyParcels GetParcelDetails UpdateParcelStatus GetMyEarnings GetMyShipperInfo EscalateEmergency
Learn About Parcel Partner →
Open Standards & Architecture

Engineered with Model Context Protocol (MCP)

We don't use brittle proprietary chatbots. Shopper Platform's AI is built on the open Model Context Protocol (MCP), connecting foundation LLMs directly to secure, audited commerce endpoints.

Standard MCP Servers

Dedicated MCP servers for shopper-platform, buyer-support, shopkeeper-support, and shipper-support exposing typed JSON schemas.

Gemini & OpenAI

Harnesses Google Gemini's low-latency multimodal reasoning on WhatsApp combined with OpenAI's plugin architecture for maximum capability.

OAuth2 Scoped Security

Strict token-level authorization boundaries. Agents only execute actions the authenticated participant is permitted to perform.

Multimodal Vision Core

Direct interpretation of product images, shelf pictures, physical receipts, invoices, and damaged parcel evidence in real-time.

Got Questions?

Frequently Asked Questions

Everything you need to know about Shopper Platform's AI features.

You can install and launch the official plugin directly via our OpenAI Plugin link: Shopper Platform Plugin. Once active, ask ChatGPT to discover items, compare local store prices, or check delivery options in your neighborhood.

Our backend automatically maps your incoming WhatsApp phone number to your verified registered account on Shopper Platform (Shopper, Merchant, or Parcel Partner). If one number is associated with multiple roles, the bot presents interactive buttons or accepts /switch so you can choose which role you are operating in.

Yes! The AI agent is not a static chatbot; it connects to operational MCP tools. For critical operations (like cancelling an order or issuing a refund), the agent presents interactive one-tap confirmation buttons to ensure safety before executing the database change.

Every agent is equipped with the EscalateConversation tool. If a query requires human intervention or policy exceptions, the conversation is immediately routed to human supervisors with the full transcript and context, ensuring a smooth transition without having to repeat yourself.

Yes. Merchants can snap a photo of a shelf item, package barcode, or distributor invoice and send it to our WhatsApp agent. The multimodal vision model extracts the product name, weight, and barcode, guessing appropriate categories to automatically add or update the SKU in the store catalog.

Experience the Future of Hyperlocal Commerce Today.

Whether you're shopping with ChatGPT, running a local store with an autonomous AI copilot, or needing instant 24x7 support on WhatsApp — Shopper Platform has you covered.

Launch ChatGPT Plugin Start WhatsApp Support (24x7) Visit Marketplace →